Frequently Asked Questions

1. What products do you offer?

We offer a wide range of premium fitness and sportswear, including activewear, shapewear, gym accessories, and training gear — all designed for performance, comfort, and confidence.

2. Do you ship worldwide?

Yes! We provide worldwide shipping on all orders — no minimum spend required.

3. How long does shipping take?

Orders are usually processed within 1–3 business days.
Delivery times vary by location:

• Australia / New Zealand: 5–10 business days

• USA / Canada / Europe: 7–14 business days

• Asia / Other regions: 10–20 business days

(Please note: delays may occur during holidays or customs checks.)

4. How can I track my order?

Once your order ships, you’ll receive a tracking link via email. You can use it anytime to follow your parcel’s journey.

5. What if my order hasn’t arrived?

If your order hasn’t arrived within the estimated timeframe, please contact us at eruk713@gmail.com — we’ll help you track it down right away.

6. What is your return policy?

We accept returns or exchanges within 30 days of delivery for items that are unused, unwashed, and in original packaging.

7. Do you offer refunds?

Yes — once your return is received and inspected, we’ll issue a refund to your original payment method (minus any shipping costs, if applicable).

8. How do I choose my size?

Each product page includes a detailed size guide. If you’re between sizes, we recommend sizing up for the most comfortable fit.

9. How can I contact customer support?

You can reach us anytime at through our Contact Us page. Our team usually replies within 24 hours.

10. Do you offer wholesale or collaborations?

Yes! For partnership, wholesale, or influencer collaborations, please email us at eruk713@gmail.com — we’d love to connect.